Documentation

Everything you need to know aboutWhatsPilot

Complete guides and documentation to help you get started and make the most of WhatsPilot's powerful features.

Setup Account

Create your organization and configure your WhatsPilot workspace

Sign upCreate organizationAdd team members

Connect WhatsApp

Link your WhatsApp number to start managing conversations

Get QR codeScan with WhatsAppStart receiving messages

See WhatsPilot in Action

Watch this 2-minute demo to understand the platform

Core Features

Manage your WhatsApp conversations efficiently

Multi-Number Inbox

Manage conversations across multiple WhatsApp numbers in one unified inbox

Multi-Agent Access

Collaborate with your team - assign and respond to chats

Labels & Properties

Organize chats with custom labels, tags and custom properties

Quick Replies

Save time with templated responses for common questions

Create Tickets

Turn conversations into trackable support tickets

Create Tasks

Create tasks and assign to team members from chats

Analytics

Track performance - response times, resolution rates and more

Data Export

Export chat data, conversation history and reports

Messaging Tools

Broadcast, schedule and automate your outreach

Bulk Messaging

Send targeted broadcasts to contacts and groups

Scheduled Messages

Schedule messages for later or set up recurring campaigns

Automated Responses

Set up auto-replies, bots and workflow automations

AI-Powered

Smart features to boost your productivity

AI Summaries

AI-powered chat summaries and contextual responses

AI Flagged Messages

Automatically detect and flag important messages

Integrations

Connect with your favorite tools

Integrations

Connect with HubSpot, Salesforce, Freshdesk and more

Still have questions?

Our support team is here to help you get started

Contact Support