Privacy Policy
Last Updated: February 2026
At WhatsPilot, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data.
Your Data is Protected
We never sell your personal data. Your information is encrypted and securely stored. We comply with DPDP Act 2023 and international data protection standards.
1. Information We Collect
Personal Information You Provide:
We collect the following personal data you voluntarily provide:
- Full Name
- Email Address
- Phone Number
- Business Details (if provided)
Payment Data:
If you purchase any services, we may collect your payment details, which are securely processed by PhonePe & Razorpay.
Social Media Login Data:
If you sign up using your Google account, we access your:
- Name
- Email Address
- Profile Photo (if shared)
2. Information Collected Automatically
When you access WhatsPilot, we automatically collect:
- IP Address
- Browser Type & Device Info
- Operating System
- Language Preferences
- Location (approximate)
- Referring URLs
- Usage statistics
3. How We Use Your Information
We use your data to:
- Manage your account and authentication
- Deliver and improve our services
- Process payments
- Communicate with you (emails, WhatsApp)
- Comply with applicable laws
4. Data Sharing
We may share your data:
- During a merger or business transfer
- With payment processors (Phonepe, Razorpay)
- With service providers bound by confidentiality
We never sell your personal data.
5. Cookies & Tracking
We use cookies, pixels, and similar tech to:
- Authenticate sessions
- Improve user experience
- Track marketing performance
6. Data Retention
We retain your data:
- For as long as your account is active
- Up to 12 months after inactivity, unless legally required longer
On request, we will delete or anonymize your data securely.
7. Data Security
We implement industry-standard measures like:
- End-to-end encryption
- Role-based access control
- Secure server infrastructure
However, no online system is 100% secure. Use our services at your own discretion.
8. Your Privacy Rights
Depending on your location, you may:
- Access your data
- Rectify errors
- Delete your data
- Restrict or object to processing
- Withdraw consent
- File a complaint with your national data authority
Indian users may file complaints with the Data Protection Board of India under the DPDP Act.
9. Children's Privacy
We do not knowingly collect data from users under 18. If such data is detected, we will promptly delete it and deactivate associated accounts.
10. Contact Us
If you have questions about this policy, or wish to exercise your rights: